Lab Hours & Turnaround Times

UGRA Environmental Laboratory

125 Lehmann Drive, Suite 100
Kerrville, TX 78028
(830) 896-5445

Samples acceptance times:

Sample acceptance times are modified during weeks with holiday closures.

General Chemistry and Bacteria samples accepted Monday - Friday 8:00 AM - 4:00 PM.  Samples arriving at the lab after 4:00 PM will not be accepted.

BOD and CBOD samples accepted on Wednesday 8:00 AM - 4:00 PM and Thursday 8:00 AM - 12:00 PM only.

Turnaround Times:

Turnaround times vary depending on laboratory workload. For samples run in-house, turnaround time is 10 business days. For subcontracted samples, turnaround time is 3 weeks minimum.  If you need your report more quickly, you must pay for a rush. 

Rush requests must be approved by the lab manager and are dependent upon laboratory workload. A rush fee will be applied.

Contact laboratory regarding current pricing and turnaround times.

Holiday Closure Schedule:  Sample acceptance times are modified during weeks with holiday closures.

  • November 11, 2025

    • No bacteria samples will be accepted on Monday, Nov. 10th.

  • November 27 & 28, 2025

    • No Bacteria samples will be accepted on Wednesday, Nov. 26th.

    • BOD/CBOD samples will be accepted until 4pm on Tuesday, Nov. 25th and until noon Wednesday, Nov. 26th.

  • December 24 & 25, 2025

    • No Bacteria samples will be accepted on Tuesday, Dec. 23rd.

    • BOD/CBOD: Samples will be accepted on Friday, Dec. 26th until 1pm ONLY.

  • January 1, 2026

    • No bacteria samples will be accepted on Wednesday, Dec. 31st.

      • BOD/CBOD samples will be accepted until 1 pm on Friday, Jan. 2nd.

        • Do not collect your BOD/CBOD sample on Wednesday, Dec. 31st, unless it is after 2pm.